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Survey Research, Polling, and Customer Satisfaction |
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ECA offers a full range of call center and web based survey research services. We do surveys for corporate, public affairs, governmental and political clients. If you are a polling firm and already have your instrument, your demographic quotas, and your database, then consider ECA as your back office call center. We have a team of qualified interviewers ready to field your survey. Even for complicated polls with verbatim questions, ECA rarely needs more than 24 hours to start a survey . If you are not a polling firm and need help with script design, finding databases, and determining demographic quotas, ECA has a professional team to assist. Our Information Technology staff is also very skilled at statistical analysis. We will do the cross tabs and trending analysis. Our telephony has full call recording should any of your clients want to record verbatim responses. Here are some of the survey research services that we provide our clients Benchmark polls Brushfire polls Tracking polls Post sale customer satisfaction surveys Mystery Shopping Voter Contact and Mobilization Constituent Education and Mobilization Bilingual Survey Research
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Survey Research